In the past if you bought a used Canon camera that was missing the Canon utility disc or you lost the EOS utility disc that came with your camera you were pretty much out of luck. You could visit Canon’s site and under downloads you’d find upgrades to the utility software but you couldn’t actually get a hold of the instillation program.
Recently (at the beginning of this month) Canon quietly added a new selection to the “Driver & Software” tab. The new program is labeled “EOS Digital Solution Disk Software”. It took almost 15 years, but Canon finally realized that people needed another option for instillation. After all, many new laptops and desktops no longer include disc drives, until now the only easy way to get things properly installed without a drive was to buy a USB disc drive.
All you need to do in order to get things working is head over to Canon’s site. Select the products tab and click on cameras. Find your camera in the list and click on that. Then click on “EOS Digital Solution Disk” and accept the terms of service.
Note: If you don’t see your camera on the list, don’t worry, Just select another camera, the utility (currently 28.2A) is the same for every camera.
After that, a pop up window appears requesting your Camera’s serial number. To test this out I searched for a Canon Serial numbers and found this 0330113672 posted online. I entered it in and the download started without a hitch. I also tried it with the number on my Canon t2i (above) and it also worked just fine. If you don’t have your camera next to you try the above number, if that doesn’t work grab your camera, flip it over and type in the number listed in the white box next the tripod mount.
I’m surprised it’s taken Canon this long to realize this was a problem and address it but I guess it’s better late then never. If you’ve lost your Canon EOS utility disc, there’s finally an easy way to get a hold of the software. Hopefully this helps a few of you out, I know I’ve had to burn copies of my EOS utility disc for others in the past. Now I can finally point them to where the answer should have been all along, Canon’s website.